Eaton

build trust.

deliver quality.

Eaton is a large company operating in manufacturing, engineering, and power solutions globally. The company creates and distributes some of the world's most ubiquitous components and widgets from light switches to heavy components the deliver power to our homes. Eaton’s web and technology team approached us after recently adopting a new CMS platform and design system.

They needed our help. A former vendor wasn't delivering on consistency and quality with the new site while many lines of business were conflicted if they wanted to merge their business onto the site’s new platform. We needed to gain their trust while making their design system more sustainable and scalable.

product delivery

  • Submittal Builder

    The submittal connects specification documents for users to download or share them as a single file. This tool was a high priority for the Eaton team and the success of this piece was essential to building stakeholder trust. 

    One of the greatest outcomes of the Submittal Builder was the use of the design system and the establishment of conventions used across Eaton.com.

  • Content Hub

    Stakeholders discovered a need for users to conveniently access documents, news, and other content related to Eaton's market segments. The business desired for the content hub to be a component that resided within templates on the site rather than become a destination itself.

Activities & toolkit

 
  • stakeholder interviews

  • multiple rounds of moderated user testing

  • sketching/wireframing

  • prototyping

  • dev delivery

  • design system

  • agile sprint cadence

  • Sketch

  • InVision

  • Adobe Experience Manager

    Jira/Confluence

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